We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return?
You have a 30 days to make returns. You must send back the product in new condition. If the product is used, only 50% store credit will be issued. Only unworn, unwashed, undamaged returns are acceptable.
Who pays for return shipping?
In case of a return, please contact us at hello@alreemofficial.com along with your order number and we will send you a return shipping label. All returns will be coming to our local warehouse located in Addison, TX.
Important Notice:
If the return address on the label is different than the address listed below, this is not the return address and will affect the processing of your return. You should only send it to the address on the shipping label which we will be providing.
If you would like to return the product on your own, our return shipping address is:
AL-REEM OFFICIAL
4103 Lindbergh Dr
STE A
Addison, TX 75001
Refunds
Refunds will be processed within 7 days after we receive your package. The refund will be issued to the same card/account from which you placed the order originally. Refunds usually takes 1-10 business days depending on the method of the payment.
The original shipping fee and insurance are non-refundable.